Last updated: 1.04.2026

This section provides mandatory pre-contractual information in accordance with applicable European Union and Slovenian consumer protection laws.

1. Identity of the Service Provider
The website www.oxypoint.art is operated by:

• Name: Oxana Kravtsova
• Email: oxypoint.ok@gmail.com

2. Description of Products and Services
The website offers:

• digital content, artwork, and/or creative services
• information about products and services
• purchase opportunity
• design
• other digital or custom-made products

Each product or service is described on its respective page, including key characteristics and features.

3. Prices and Taxes

• All prices are displayed in EUR unless stated otherwise
• Prices include VAT where applicable under EU law
• Any additional costs (if applicable) will be clearly indicated before purchase

4. Payment Terms
Payment must be made in full at the time of purchase using the available payment methods displayed on the Site.
We reserve the right to change pricing at any time prior to order confirmation.

5. DeliveryDigital products are delivered electronically

• Services are delivered within the timeframe agreed or described on the Site

Physical shipping, where applicable, is carried out in accordance with the information provided on the Shipping page: https://oxypoint.art/shipping.

6. Right of WithdrawalIf you are a consumer within the European Union:

• You have the right to withdraw from a contract within 14 days without giving any reason

However, this right does not apply to:

• digital content delivered immediately after purchase, if you consented to such delivery
• custom or personalized products

By completing a purchase, you may be asked to explicitly agree to waive your right of withdrawal where legally applicable.

7. Complaint HandlingIf you have a complaint, you may contact us at:

• Email: oxypoint.ok@gmail.com

We will respond within a reasonable timeframe.

8. Legal Guarantees
Consumers are entitled to statutory rights under applicable consumer protection laws.
Nothing in these Terms affects your legal rights.

9. Duration of the Contract
For one-time purchases: the contract ends upon delivery
For ongoing services (if applicable): duration will be specified before purchase

10. Technical Steps to Conclude a Contract
To place an order:

1. Select a product or service
2. Provide required information
3. Confirm the order
4. Complete payment

Before final submission, you will have the opportunity to review and correct any errors.

11. Language
The contract is concluded in English (unless otherwise specified).

12. Online Dispute Resolution
Consumers in the EU may use the platform provided by the European Commission:
👉 https://ec.europa.eu/consumers/odr